The Global Talent Co.
Case
Study
KOIO
KOIO
The Company
New-York based KOIO is a leading DTC-brand selling luxury sneakers across the US
The Problem
Post-2021 there has been a shift for consumer brands towards profitability, making local hiring in NYC prohibitively expensive. This was the first time KOIO hired remotely.
Our Impact
The Global Talent Co. helped KOIO build a team of digital marketing, creative and customer service professionals - guiding the company through all common pitfalls and taking over all admin while ensuring 100% compliance with US and local laws
Secured Roles for Front Lines:
UX Designer
Customer service
Digital Marketing
With the Best in the Industry
$250K+
Annual Savings compared to local hiring
x5+
Full-time employees (FTEs) hired remotely
+5 NPS
Longer CX opening hours improved customer satisfaction significantly
At KOIO we couldn